We're here to help

We read every message. The fastest way to get a real answer is email — usually back to you within one working day.

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General support

Bug reports, feature ideas, subscription questions, "is this normal?" — anything at all.

support@muscleguardglp.com →
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Privacy & data requests

Request a data export, ask us to delete your account, or raise a GDPR / POPIA / CCPA concern.

support@muscleguardglp.com →
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Company

Brand Expert (Pty) Ltd
Johannesburg, South Africa
Registered in the Republic of South Africa.

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Response times

Mon–Fri, 09:00–17:00 SAST. Most messages get a real reply within one working day.

Common questions

How do I delete my account?

Open the app, go to Profile → Delete Account, and confirm twice. Your data is permanently removed from our servers within a few minutes. No email needed. Full details on the account deletion page.

Is Muscle Guard a medical device?

No. It's a self-tracking app. Anything in the app — including AI insights and drug references — is educational, not medical advice. Always speak to your prescriber.

How do I cancel my Pro subscription?

From inside the app: Profile → Manage Subscription. This deep-links straight to your App Store or Google Play subscription settings, where you can cancel anytime.

Can I use Muscle Guard if I'm on a compounded GLP-1?

Yes — Muscle Guard supports compounded semaglutide and tirzepatide alongside the FDA-approved brands. Compounded products carry additional safety warnings inside the app because they aren't FDA-approved as finished products.

What happens to my data?

It stays yours. We don't sell it, we don't share it with advertisers, and we never use it to train AI models. See our full Privacy Policy for details.